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By Viveca Nyström

An review of the advantages and price of Libraries presents tips on find out how to assessment libraries and includes many beneficial examples of equipment that may be used all through this approach. there's titanic specialize in the significance of ambitions and ambitions, in addition to suggestion on suggestions that may be utilized in the case of libraries that won't be good resourced for undertaking surveys. The textual content could be priceless as a guide, and doesn't imagine past wisdom of finance or economics. A consultant on how you can behavior a cost-benefit research on library providers and a dialogue on the way to use state of affairs research and the character process is equipped, as are examples of shopper surveys, for clients and non-users alike.

  • Provides suggestions on library review, tracking and methods
  • Provides useful examples and buyer surveys
  • Applies monetary tips on how to library management

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Extra info for An Evaluation of the Benefits and Value of Libraries

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The time that it took the users to complete the tasks was then compared to the time it took for library staff to find the same information. The questionnaire survey was used to arrive at a Customer Satisfaction Index (CSI). Depending on the questions included in the survey, it is possible to obtain some indications about the library’s image. We will demonstrate this in more detail in Chapter 6, which includes a customer survey on the image of a major public library. One simple way of emphasising positive image as an aspect of benefit to contributors is to collect stories about the library.

It is increasingly difficult to obtain financing for public institutions. ƒ The ability to finance one’s studies is becoming harder and harder. ƒ Improvements in infrastructure mean that distances travelled are increasing, while travel times remain much the same. ƒ Views on knowledge: superficiality and quantity are more important than quality. In their book on how to create efficient meetings, Möteskokboken: metoder för att skapa effektiva möten, Erik Mattsson and Anna Jöborn describe this as a working method for creating a forecast based on business intelligence.

Libraries that have clear, well thought-out mission statements should be able to use them as a startingpoint in their efforts to formulate goals. Sections 8 and 9 of the Swedish Library Act (SFS 1996:1596) make the mission of public libraries and school libraries very clear: they are to pay special attention to the needs of the disabled, immigrants and other minorities by providing literature in languages other than Swedish and in forms that are particularly suited to the needs of such groups. Public libraries and school libraries are also required to pay special attention to children and youth by providing books, information technology and other media adapted to their needs in order to promote language development and stimulate reading.

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